How your data is collected, stored, and used at 386bet — all clearly explained right here.
How 386bet Protects Your Privacy — The Key Points
386bet collects only the information necessary to operate its services. We never ask for data beyond what is required.
All transactions and personal data are protected with 256-bit SSL encryption — bank-grade security.
386bet never sells your data to advertisers or third parties — that is a core principle we do not compromise on.
You can send a request to support directly to view, correct, or delete your personal information.
Data is not retained beyond legal requirements. Once the necessary retention period following account closure has passed, the data is permanently deleted.
If you no longer wish to receive promotional emails or SMS, you can turn them off at any time from your account settings.
Important: By using 386bet, you agree to this Privacy Policy. If you have any questions, contact support at support@386bet.best
This privacy policy applies to all services on the 386bet platform — the website, mobile app, and any related services. 386bet is an online betting platform operating under an international gaming license, serving users in Bangladesh.
We believe privacy is a fundamental right. That means you deserve to know how your data is being used. This policy exists to ensure that transparency — nothing is hidden, everything is clear.
This policy was written in Bengali so you can understand it clearly in your own language. In the event of any inconsistency with versions in other languages, the Bengali version shall be considered authoritative.
386bet collects only the data necessary to operate its services. This information falls into two categories:
Information you provide directly:
Automatically collected data:
We never store your full payment card number, bank PIN, or password.
386bet collects data in the following ways:
| Methods of Collection | What information is available | When it occurs |
|---|---|---|
| Registration form | Name, mobile, email, date of birth | At account registration |
| KYC process | ID document, proof of address | Before Your First Withdrawal |
| Transaction records | Payment method, amount | On every deposit/withdrawal |
| Site browsing | IP, device, usage patterns | Every session |
| Support contact | Chat logs, complaint records | Support Hours |
386bet uses your information only for the following purposes:
What we don't do: Profiling you for advertising, selling your data to third parties, or using it for any purpose unrelated to the service.
386bet does not sell or rent your data. However, limited information may be shared in certain specific circumstances:
Your information is not shared with third parties for any purpose beyond those listed above.
386bet uses internationally recognised technology to protect your data:
In the event of a security breach, affected users will be notified within 72 hours and appropriate protective measures will be taken.
The 386bet website uses cookies — small text files stored in your browser that help improve your experience.
Non-essential cookies can be disabled through your browser settings, though some site features may not function as intended as a result.
You have the following rights regarding your data on 386bet:
You can request to view the information 386bet holds about you.
You may request corrections to any inaccurate or outdated information — just contact support and it will be updated.
You may request deletion of any data that is no longer needed beyond what is legally required to be retained.
You may request that the processing of your data be temporarily restricted for specific reasons.
You can request a copy of all personal data we hold about you.
You can opt out of promotional emails or SMS at any time.
To exercise any of these rights, email support@386bet.best or reach us via live chat. We typically respond within 30 business days.
386bet retains data according to the following guidelines:
Once legal retention obligations have expired, data is securely deleted.
386bet strictly prohibits providing services to anyone under 18. As part of this policy:
If you suspect a minor is using 386bet, please notify us at support@386bet.best — we will take immediate action.
Learn more about Responsible Gaming Responsible Gaming Page View.
386bet reserves the right to update this Privacy Policy when necessary. If changes are made:
To request a copy of a previous version of our policy, please contact support.
For any privacy-related questions, complaints, or requests to exercise your rights, please contact us through the following:
Most sites have a privacy policy — but in many cases it exists purely as a legal formality. 386bet is a little different. Working directly with users in Bangladesh, we understand that people want to know where their data goes. Giving an honest answer to that question is the first step in building trust.
Opening an account on a betting platform requires your mobile number and date of birth. Making payments requires your bKash or Nagad number. Withdrawals require your NID. This is sensitive information — and if it falls into the wrong hands, it can cause serious problems. That is why 386bet takes every reasonable step to keep this data as secure as possible.
Your bKash or Nagad mobile number is stored in the 386bet database — but no one can use it to directly access your bKash account. All payment processing goes through an encrypted gateway; 386bet only sends deposit or withdrawal instructions and does not control the full transaction.
386bet never knows your bKash PIN or Nagad password — and will never ask for them. If anyone claims to be 386bet support and asks for your PIN or password, it is a scam. Report it immediately at support@386bet.best.
386bet operates internationally, which means some of our technical infrastructure — such as cloud servers — may be located outside Bangladesh. However, these servers are encrypted and managed under strict security policies.
Data is shared with third parties only as needed to operate our services — such as KYC verification or payment gateways. 386bet has agreements with these providers requiring them to keep data confidential and use it solely for the intended purpose.
Beyond 386bet's built-in security, there are steps you can take to protect your account further. Enable two-factor authentication (2FA) — it requires an OTP at login, keeping your account secure even if your password is compromised.
Keep your password strong and never reuse passwords from other sites here. If you log in from a shared device, always log out when your session ends. If the mobile number linked to your account changes, notify 386bet immediately.
To close your account or request deletion of your data, contact our support team. Please note that financial transaction records are required by law to be retained for a set period, so immediate deletion of all data may not always be possible. However, marketing and non-essential data will be removed promptly.
Whatever your relationship with 386bet — active player, closed account holder, or casual visitor — our commitment to your privacy remains the same.
Reading this policy alongside the Terms & Conditions will give you a complete picture of 386bet. For the Terms & Conditions, Terms & Conditions page View.
Frequently asked questions about your 386bet account and data
Satisfied after reading our Privacy Policy? Register with 386bet now and get started with just ৳100 via bKash.
18+ Adults only. Terms & Conditions and Responsible Gaming Policy applies.